Basics of Stakeholder Management

Code: PRJS
Format: Online Training
Duration: 3 hours
Language: English
Price: 240 Euro + VAT (if applicable)

COURSE OVERVIEW

Building strong stakeholder relationships is critical to the success of any project. Navigating stakeholder expectations and securing their buy-in can be one of the most challenging aspects of project management. This course provides the tools and techniques to excel at stakeholder management, from identifying and understanding stakeholder needs to fostering trust and collaboration. You will learn how to effectively manage stakeholder expectations, deal with challenging behaviour and create a supportive environment for project success. With the skills you'll gain from this course, you'll be better prepared to engage with stakeholders and ensure the smooth delivery of your projects.

LEARNING OBJECTIVES

Upon completion of this course, participants will be able to:

Identify and categorise key stakeholders in a project.
Develop strategies to build trust, enthusiasm and motivation among stakeholders.
Analyse stakeholder expectations and design approaches for effective management.
Use persuasive communication techniques to gain stakeholder commitment and support.
Evaluate stakeholder interactions and determine appropriate responses to challenging situations.
Evaluate the effectiveness of stakeholder management strategies and make adjustments where necessary.
Design innovative stakeholder engagement strategies to address unique project challenges.

COURSE CONTENT

Stakeholder types and categorisation
- Understanding different types of stakeholders and how to categorise them
Stakeholder analysis steps
- Identify the most critical stakeholders for the project
- Assess stakeholder interests, impact, influence and importance in the project
- Practical tools and techniques for effective stakeholder analysis and management
Communicating with stakeholders
- Essential skills and practices for communicating clearly and effectively with stakeholders
- Developing stakeholder trust, enthusiasm and motivation
- Strategies and techniques for fostering positive stakeholder relationships
Engaging and facilitating stakeholder participation
- Approaches for engaging stakeholders in the project and encouraging their active participation
Managing challenging stakeholder interactions and responses
- Guidance on managing and responding to difficult stakeholder situations
Evaluate and adjust stakeholder management strategies
- The importance of continuous improvement and adaptation of stakeholder management strategies based on ongoing evaluation

TARGET AUDIENCE

Project managers who want to create more alignment and less friction in the achievement of their goals

PREREQUISITES

None

ADDITIONAL INFORMATION

This online, instructor-led course is delivered on Microsoft Teams by one of our PMP-certified trainers. Students receive course materials and a certificate of completion. Upon completion of the course, students are eligible for 3 contact hours.

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Interim staffing solutions

We understand that project management needs can arise unexpectedly and require immediate attention. That is why we are ready to provide you with project management experts on short notice. Whether you have got a sudden vacancy that needs to be filled temporarily or a crisis project that requires a quick turnaround, our team is equipped to step in and integrate seamlessly into your operations. We are not just a quick fix - we are your partners in ensuring continuity and success, even in the face of unforeseen challenges. Please visit the dedicated pages to find out more about our services.

Consulting

We specialise in providing high quality engineering process consultancy services. Our approach begins with a thorough assessment of your current processes, with a particular focus on project management maturity, enabling us to understand your unique strengths and areas for improvement. Based on this assessment, we create tailored improvement plans to enhance your capabilities. But our involvement doesn't stop there - we stay with you throughout the implementation phase, offering our support and expertise to ensure the plan is implemented effectively and your processes are optimised for success. To find out more, please visit our services pages.

Assessments

We are dedicated to ensuring your organisation's compliance and improvement through thorough assessments. Our certified assessors carefully evaluate practices against established standards, ensuring that your operations are not only compliant, but also optimised for performance and risk mitigation. By tailoring our assessment strategies to your specific industry and organisational needs, we aim to drive continuous improvement and assurance in your operations. To find out more about the services we offer, please visit the relevant pages.

Training

We are committed to equipping individuals and teams with the skills to achieve professional excellence. Our comprehensive training programmes are designed to develop a range of skills, from basic knowledge to advanced techniques. We believe in flexible and personalised learning experiences, which is why we offer a variety of delivery methods to suit your needs. Whether it is instructor-led training for interactive learning or on-site training at your location for added convenience, our goal is to provide an enriching and effective learning journey that drives your project management success. For more information, please visit our training pages.

APS Advanced Project Services S.R.L.

APS Advanced Project Services SRL is more than just a project management services company - we are your strategic partner in achieving sustainable competitive advantage. We understand that each organisation is unique. That is why we offer project management solutions tailored to your specific needs. Our approach is rooted in delivering effective and sustainable results, helping your organisation to navigate the complexities of project management with ease and efficiency. With APS, you don't just manage projects - you pave the way for continued success and growth.

What makes us different

When you partner with us, you will benefit from our extensive experience in managing and supporting scientific research projects and engineering project management across a range of industries. Our expertise extends to knowledge of cybersecurity and project maturity models such as CMMI and Automotive SPICE^®. We don't just understand these models - we know how to apply them effectively to drive your project success. When you choose APS, you are not just choosing a project management company. You are choosing a partner committed to delivering your projects to the highest standards of efficiency and excellence.